Frequently Asked Questions
1. Can you send us samples?
Yes, we are pleased to send you samples to test the quality and for market checking.
2. Do you provide OEM services?
Yes, OEM is available with a minimum order quantity (MOQ). We can laser your logo on the machine.
3. Is there a warranty for your products?
We provide a one-year warranty with spare parts support.
4. What are your delivery terms and lead time?
We offer EXW, FOB, CFR, and CIF terms. Production time is typically 5-25 days depending on customization.
5. How do you handle quality control?
We prioritize quality control from the start and test every product piece by piece before delivery.
6. What certifications do you hold?
Our products are CE, ISO9001, and ROHS certified.